Shipping Policy

At Kundan Waly Jewellers, we understand that timely delivery is an important part of your shopping experience. Every order is handled with care to ensure your jewellery reaches you safely and securely.

Order Preparation Process

Once your order is confirmed, our team begins preparing it for shipment. Each jewellery piece undergoes a final quality inspection before being carefully packaged for delivery.

Orders are typically processed within 2–3 business days, excluding weekends, public holidays, and special promotional periods.

Estimated Arrival Times

Delivery times may vary depending on your location within Pakistan.

Major Cities: 2–4 Business Days

Other Cities & Towns: 3–7 Business Days

Remote Areas: Additional delivery time may be required

Please note that delivery estimates are provided as guidelines and may occasionally be affected by courier operations or unforeseen circumstances.

Nationwide Shipping Coverage

Kundan Waly Jewellers proudly delivers across Pakistan through trusted courier partners to ensure reliable and secure service.

Shipping availability may vary for certain remote locations.

Delivery Charges

Shipping charges, if applicable, will be displayed during checkout before your order is finalized. From time to time, we may offer free shipping promotions on selected orders or during special campaigns.

Shipment Tracking

Once your order has been dispatched, you may receive shipment details or tracking information through WhatsApp, SMS, email, or other available communication channels.

Tracking availability depends on the courier service handling your order.

Delivery Information Accuracy

To avoid delays or failed deliveries, customers are requested to provide complete and accurate information, including:

Full Name

Mobile Number

House or Apartment Number

Street / Area Details

City

Nearby Landmark (if applicable)

Kundan Waly Jewellers will not be responsible for delays resulting from incorrect or incomplete delivery information provided by the customer.

Unexpected Delays

While we strive to meet estimated delivery timelines, certain factors may occasionally affect shipment schedules, including:

Severe weather conditions

Public holidays

Courier network disruptions

High order volumes during sales or festive seasons

Government restrictions or emergencies

In such situations, we appreciate your patience and understanding.

Inspection Upon Delivery

Customers are encouraged to inspect their package upon arrival.

If the parcel appears damaged, tampered with, or incorrect, please contact our support team as soon as possible along with relevant photos or videos for review.

Unsuccessful Delivery Attempts

If delivery cannot be completed due to customer unavailability, incorrect address details, or refusal to accept the parcel, additional delivery arrangements may be required.

Repeated unsuccessful delivery attempts may result in order cancellation.

Need Assistance?

For any shipping-related questions, delivery updates, or order support, please contact Kundan Waly Jewellers through our official communication channels.

Our team is committed to providing a smooth, secure, and reliable delivery experience for every customer.